REFUND POLICY

Refund Policy – Muséyn Beauty

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At Muséyn Beauty, we take pride in the quality of our products and want you to feel confident in every purchase. Due to the nature of cosmetics and for hygiene and safety reasons, we have established the following refund policy.

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Returns & Exchanges
We do not accept returns or exchanges. All sales are considered final unless the item arrives damaged, defective, or incorrect.

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Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [support@museynbeauty.com] with your order number and clear photos of the issue. Once reviewed, we will offer a replacement, store credit or a refund to your original payment method.

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Order Issues
Please ensure all order details, including shipping address and product selection, are correct before completing your purchase. Muséyn Beauty is not responsible for orders shipped to incorrectly provided addresses.

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Processing Time for Refunds
If a refund is approved, it will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

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Shipping Costs
Shipping fees are non-refundable unless the return is due to an error on our part.

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Contact Us
For any questions or concerns regarding your order, please reach out to us at [support@museynbeauty.com]. We’re here to help.

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By placing an order with Muséyn Beauty, you agree to the terms outlined in this policy.